Mass Personalisation as a Service (MPaaS) in Industry 4.0: A Resilient Response Case Study
Advanced Engineering Informatics 50, 101438 (2021)
Mass Personalisation Industry 4.0 Resilience Smart ManufacturingOverview
This article presents Mass Personalisation as a Service (MPaaS) as an Industry 4.0–aligned model for resilient, customer-centric production. It examines how manufacturing ecosystems can dynamically respond to disruptions—such as supply chain variability—while still meeting the needs of personalised products.
The study demonstrates MPaaS across a real-world case, highlighting how digital technologies can enable robust, scalable, and customer-focused personalization systems.
Key Contributions
- Defines the MPaaS model for Industry 4.0 environments.
- Shows how MPaaS supports resilient and adaptive manufacturing.
- Demonstrates the role of AI, IoT, and digital platforms in scalable personalization.
- Validates the concept through a real industrial case study.
Suggested Citation
Aheleroff, S., Mostashiri, N., Xu, X., & Zhong, R. Y. (2021). Mass Personalisation as a Service in Industry 4.0: A Resilient Response Case Study. Advanced Engineering Informatics, 50, 101438. https://doi.org/10.1016/j.aei.2021.101438